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User Admin Support Home User Admin User Management in CX Index This functionality is only available to users with administrative privileges To… Roles and Groups Roles A role will determine the level of access that a user has to data within th… How do role-based access controls work? Role-based access controls (RBAC) ensure employees access only information they n… Survey Access An essential step in configuring a new team or a new survey is adding surveys for… Importing Users from Genesys Cloud The CX Index integration with Genesys Cloud enables the seamless importation of y… How to change or reset your password How to change your password within the CX Index app Click the pink user icon at t… Having trouble logging in? First steps if having trouble logging in 3 Possible Causes Cached login credentia… How to log into CX Index for the first time New users to CX Index will receive an email invite titled Welcome to CX Index. Ne…