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Survey Configuration Support Home Configuration Survey Configuration Survey Configuration for Genesys Cloud Integrations How to Use the Survey Builder From the Survey Builder page, click on the survey you want to configure to open i… How to create a survey Click the pink Survey Builder button on the top right corner of your page. This b… How to add questions to a survey To the right of the Content heading, click the grey ADD(+) button Select the de… Configuring Metrics Saving Summary Metrics Upon logging into CX Index for the first time, every user … How to use #Org person name #Org person name can be used to add an agent’s first name only to an email / SMS … Social Advocate Happy customers advocating your brand CX Index’s Social Advocate tool automates t…