• Our system automates these reports, so you don’t have to worry about working on spreadsheets or manually inputting data.
   
• Reports can be automatically scheduled:
  • Daily,
  • Weekly,
  • Monthly,
  • Quarterly, or
  • Annually.

Once generated, you can send the report:

• to your FTP,
• to your email addresses,
• or both.

Create reports based on data from teams, agents, surveys or metrics.

For example, you can:

• compare the average NPS score of two teams, or
• the distribution of responses for a particular survey.

Our reporting tool provides easy-to-read tables and graphs that provide this kind of information, with minimal effort on your behalf.

You can choose from a range of chart types to display data - tables, trend graphs, bar charts, pie charts, matrix charts and more. 

Reports can be downloaded as your preferred file type - CSV, XLS, PDF or PPT.