Tokens

Fill in the following fields as required to configure tokens:

• Trigger
• Social Media Listener
• Analyser access token

SFTP Configuration

SFTP, or Secure File Transfer Protocol, uses secure shell encryption to send and receive file transfers at a high level of security. 

Fill in the following fields as required to configure your SFTP.

• Host
• Login
• Password
• Port
• Directory
• Type
• Key
• Schedule
• Format

Email Configuration

Fill in the fields as required to set up email configuration.

• Mailer
• Host
• Port
• Username
• Password
• Encryption
• Email address
• Sender name

Email Theme Configuration

Configure your email theme (logo, colours, etc.) by filling in the necessary fields.

1. Logo URL, Background URL, Banner URL: the web addresses of the images for the email’s logo, background and banner.
2. Primary Colour: the HTML colour code of the email’s primary colour. 
3. Secondary Colour: the HTML colour code of the email’s secondary colour.

Save configuration

Click the Save Configuration button to save changes.

APP logo upload

Here you can upload your organisation logo, which will appear in the top left corner beside the CX Menu button. 

Note that the ideal logo size is 250px width X 50px height.

Click the Choose File button, and select the relevant file from your computer.